Frequently Asked Questions

Q: What can I do if my transmitter stops working?

A: First check the battery in the transmitter. If the battery is OK and your system is code learning, try reprogramming your transmitter. Your owner's manual contains the transmitter programming procedure. If this does not work, you may need to replace your transmitter.

Q: Where can I buy batteries for my transmitter?

A: The most common place to find batteries for your transmitter is your local Omega dealer. Many electronics stores also carry the correct battery.

Q: What kind of battery does my transmitter use?

A: Omega transmitters use a GP-23A 12 volt battery. This battery is also known as a GP lighter battery as it is used in many electric lighters.

Q: How can I get a replacement of additional transmitter?

A: First you must identify the model number of your transmitter. You can do that by using our Transmitter Reference Guide. Once you know your transmitter model number, you may purchase online or order from our customer service department.

Q: If my alarm is armed or triggered and my transmitter doesn't work, how can I disable
     my system so I can drive my car?

A: You need to perform an emergency override. Most Omega alarms can be disabled by entering the vehicle, turning the ignition to the run position, then pressing the alarm's valet switch once (Some Omega systems feature a secret coded override. If this is the case, consult your owner's manual). The alarm should disarm. To prevent the alarm from accidentally rearming while the transmitter is inoperable, press and hold the valet switch for 3 seconds to put the alarm in valet mode. The alarm should respond by chirping twice and turning on the LED status indicator.

Q: Where is my valet switch?

A: There is no way to be certain because the location of the valet switch was chosen by the installer. It is usually installed somewhere under the driver's side of the dash. Please refer to the pictures below to identify the type of valet switch you have.

Q: How can I get an Owner's Manual for my Omega system?

A: Most of our current manuals are available on this site. They are downloadable in PDF format from our Owner's Manual page. If the manual you need is not available, please request it from our customer service department.

Q: The operating range for my system has decreased over time. How can I solve this problem?

A: Check the battery in your transmitter. If the battery is draining, it will weaken the signal being sent to your keyless entry/ security system. If you replace the battery and the problem does not go away, your system may need to be serviced.

Q: How can I get my system serviced?

A: Consult with your local Omega dealer. Often times, the problem is simple and can be easily solved by an Omega dealer. If the problem turns out to be equipment related and is covered under warranty, you can send the equipment (control module w/ transmitter(s)) with a message describing the problem to:

Omega Research & Development
Attn: Warranty Repair Dept.
981 North Burnt Hickory Rd
Douglasville, Ga 30134

Q: Can someone program an additional transmitter to my security system without my knowledge?

A: Yes, adding transmitters to any system is surprisingly easy. Unfortunately, the majority of keyless entry and security systems on the market today are vulnerable to this type of attack. Omega's patented Unauthorized Transmitter Alert is the only available means to protect your vehicle and its contents from this ever growing threat. Unauthorized Transmitter Alert tells you how many transmitters are programmed to your system every time you turn on your ignition.

You'll find answers to many common questions about Omega products and vehicle security here.

Omega Research & Development 2004 All rights reserved.